Delete your account
Deleting your SendThis account is permanent and cannot be undone. You can do it yourself in a minute, or write to us and we will do it for you.
Delete it yourself
This is the fastest way, and it needs nobody to act on it but you.
- Sign in to your SendThis account.
- Open Settings, then Profile.
- Under Delete account, type your email address to confirm.
Save your files and check your subscription first. Deleting an account is permanent and cannot be undone.
Sign in to delete your accountAsk us to delete it
If you cannot sign in — an address you no longer use, a device you no longer have — write to us from the email address on your account and we will handle it.
We may need to confirm who you are before we act, and we cannot delete an account from an address that is not on it.
Email support@sendthis.comWhat can remain for a while
Deletion is not instant in every system that holds a copy. The Privacy Policy sets out how long each kind of record is kept.
- Backups: copies can remain in backups for a limited time before they are overwritten.
- Billing records: kept for as long as tax and accounting law requires.
- Logs: kept for a limited time, or longer when needed for a security investigation.